Resolution options
IRS and state tax resolution options, explained plainly.
Tax resolution is the process of settling an unpaid federal or state tax balance through a program the taxing authority already offers. The main options are an Offer in Compromise, an installment agreement, partial-pay installments, Currently Not Collectible status, penalty abatement, levy and lien relief, and audit or innocent-spouse relief. Eligibility depends on your income, assets, filing compliance and collection status.
Delta Tax Group does not decide who qualifies. The IRS or your state does, from your verified financial facts. Everything below describes how each option is evaluated so you can tell which ones are realistic before you spend a dollar.
Choose a service
For easy navigation, choose the service you want to learn more about and select it. The page scrolls straight to that section. Sixteen options are covered below, federal and state.
- Offer in Compromise
- Installment agreement
- Partial-pay installment agreement
- Currently Not Collectible
- IRS Fresh Start program
- Penalty abatement
- Wage garnishment release
- Bank levy release
- Tax lien relief
- Back taxes
- Unfiled tax returns
- Audit representation and appeals
- Innocent Spouse Relief
- IRS notice response
- Payroll tax and Trust Fund Recovery
- State tax resolution
Offer in Compromise
SettlementAn Offer in Compromise is an agreement that settles a federal tax debt for less than the full balance. The IRS accepts one when the amount offered is at least what it could reasonably expect to collect before the collection period expires — calculated from your realizable asset equity plus future income against allowable living expenses.
The calculation is the whole case. Two people owing the same amount can get opposite answers because one has equity in a vehicle or a retirement account and the other does not. Before recommending an offer, we run that computation against your verified transcripts. If the numbers do not support one, you will hear that rather than pay a fee for a submission unlikely to be accepted.
- Best fit when
- Income and assets cannot retire the balance within the remaining collection period.
- What it requires
- Full filing compliance, complete financial disclosure, an application fee and an initial payment unless the low-income waiver applies.
- Trade-off
- Processing runs months and can exceed a year. Acceptance carries a multi-year compliance period, and a filed lien may remain in place while the offer is pending.
Installment agreement
Payment planAn installment agreement is a monthly payment plan with the IRS that pays a balance over time and stops collection from escalating while you keep to it. What the plan requires depends on the size of the balance: smaller balances can often be arranged without financial disclosure, while larger ones require a full financial statement.
This is the most common resolution, and for many people it is the right one. The work is in setting the monthly figure correctly. A payment agreed without checking allowable living expenses is frequently higher than it needed to be, and once it is in place it is harder to argue down than it was to set properly the first time.
- Best fit when
- There is genuine ability to pay over time and the priority is stopping levies and escalation.
- What it requires
- Filing compliance. Financial disclosure depends on the balance and the plan type. Staying current on future filings and payments.
- Trade-off
- Interest and some penalties continue to accrue, so the total paid can exceed the balance you started with.
Partial-pay installment agreement
Payment planA partial-pay installment agreement sets monthly payments that are not expected to retire the full balance before the collection statute expires. Whatever remains when that period ends is no longer collectible. It suits taxpayers with some capacity to pay, but not enough for a full-pay plan, and who do not qualify for an Offer in Compromise.
It is the option people most often do not know exists. It is frequently a better outcome than a rejected offer, because it delivers a similar practical result through a route with a far lower refusal rate — while accepting that the IRS will look again at your finances periodically.
- Best fit when
- You can pay something monthly, but not enough to clear the balance in the time the IRS has left to collect.
- What it requires
- Verified financial disclosure, a review of asset equity, and filing compliance.
- Trade-off
- The IRS reviews the arrangement periodically and can raise the payment if your finances improve.
Currently Not Collectible status
HardshipCurrently Not Collectible, sometimes called CNC or hardship status, is a determination that paying anything toward a tax balance would leave you unable to meet basic living expenses. While it is in place the IRS suspends active collection: no wage levy, no bank levy. The debt itself does not go away.
It is the fastest route to breathing room when a household genuinely cannot pay, and it is established with documentation rather than argument — income, necessary expenses, and how the two compare against the allowable standards. Because the collection clock keeps running while the status holds, some balances expire inside it.
- Best fit when
- Paying the IRS would mean not covering housing, utilities, food, transport or medical costs.
- What it requires
- Documented income and expenses, and filing compliance.
- Trade-off
- The balance remains and interest generally continues. A lien may still be filed, and the IRS can review your finances and lift the status later.
The IRS Fresh Start program
Umbrella termThe IRS Fresh Start program is not a single application. It is the name for a set of collection changes the IRS introduced that widened access to streamlined installment agreements, relaxed parts of the Offer in Compromise calculation, and raised the balance threshold at which a federal tax lien is normally filed.
It is worth saying plainly, because the phrase gets used in advertising as though it were a form you can file. There is no Fresh Start application. When a company says it will "get you into Fresh Start," what it can actually pursue is one of the specific programs described on this page.
- Best fit when
- You have heard the term and want to know what it actually covers before choosing a route.
- What it requires
- Nothing on its own. You apply for a specific program: an offer, an installment agreement, or lien relief.
- Trade-off
- Be cautious of any firm selling "Fresh Start" as a product. Ask which specific program they intend to file and why your numbers support it.
Penalty abatement and interest relief
ReductionPenalty abatement removes or reduces penalties added to a tax balance. Two routes come up most: first-time abatement, an administrative option for taxpayers with an otherwise clean recent compliance history, and reasonable cause, which requires documented facts showing why the failure happened despite ordinary business care.
Penalties can make up a large share of what you owe, so this is often worth pursuing alongside whatever payment route you choose. Interest is treated differently and is rarely abated, except where it results from an IRS error or unreasonable delay. Inability to pay, by itself, is generally not reasonable cause for a failure-to-pay penalty.
- Best fit when
- Penalties are a meaningful part of the balance and there is either a clean prior record or a documented reason for the lapse.
- What it requires
- Identifying which penalties were assessed, the compliance history, and evidence supporting reasonable cause.
- Trade-off
- It is never automatic, and the underlying tax and most interest remain due.
Wage garnishment release
UrgentA wage levy directs your employer to send part of every paycheck to the IRS before you receive it, and it continues until the balance is resolved or the levy is released. Release generally depends on showing economic hardship, establishing an approved payment arrangement, or demonstrating that required procedure was not followed.
Of everything on this page, this is the one where days matter. A garnishment already in effect keeps taking from each pay period while a case is worked, so the first objective is usually to stop the bleeding and then build the longer resolution behind it.
- Best fit when
- Your employer has received a levy notice, or money is already being withheld.
- What it requires
- An authorization on file, hardship documentation or an acceptable arrangement, and usually filing compliance.
- Trade-off
- Release is not guaranteed and is not automatic. It resolves the withholding, not the underlying balance.
Bank levy release
UrgentA bank levy freezes the funds sitting in your account on the day it is served. The bank holds them for a set period before sending them to the IRS, and that holding window is the practical opportunity to act. After the funds are remitted, getting them back is considerably harder.
The work is establishing what triggered the levy, whether the required notices were issued and received, and which release grounds fit — hardship, an exempt source of funds, a procedural defect, or an arrangement that makes the levy unnecessary. Bring the notice and the date the bank told you the hold began.
- Best fit when
- Your bank has told you an account is frozen, or a final notice of intent to levy has arrived.
- What it requires
- Fast authorization, the levy paperwork, and evidence supporting the release ground.
- Trade-off
- The holding window is short and fixed. Waiting to see what happens is the single most expensive choice available here.
Tax lien relief
PropertyA federal tax lien is a legal claim against your property rather than a seizure of it. Four distinct remedies exist and they are not interchangeable: withdrawal removes the public notice, release ends the lien once the debt is satisfied, discharge frees one specific asset, and subordination lets another creditor take priority so a refinance can close.
Which one applies depends on the balance, the property involved and the resolution already in place. People usually arrive needing to sell or refinance a home with a closing date attached, so the first question is which remedy the timeline can actually accommodate.
- Best fit when
- A lien is affecting a sale, a refinance, business credit or a title search.
- What it requires
- Identifying the right remedy, supporting documentation, and in most cases an active resolution such as a direct-debit installment agreement.
- Trade-off
- Processing takes time, so it needs to start well before a closing date rather than the week of.
Back taxes
Starting pointBack taxes are balances owed for prior years that were never paid in full. Resolving them begins with pulling your IRS account transcripts so the total is broken out by year and tax type, then checking which years are still within the collection period and which notices have already been issued.
Almost every case starts here, because the number people arrive with and the number the IRS actually shows are rarely the same. Penalties, interest, credits, payments and substitute returns all move the figure. Verifying the record first is what makes every other decision on this page possible.
- Best fit when
- You owe for one or more past years and do not have a clear picture of the total or the timeline.
- What it requires
- A signed authorization so transcripts can be obtained and reviewed.
- Trade-off
- None. This is diagnosis, not treatment — but skipping it is how people end up in the wrong program.
Unfiled tax returns
ComplianceMissing returns usually have to be dealt with before anything else, because most resolution programs require filing compliance before the IRS will consider them. If the IRS filed a substitute return on your behalf, the assessed balance often overstates what you owe, since a substitute return generally excludes deductions and credits you were entitled to claim.
You may not need every missing year. IRS administrative policy addresses how many prior years are typically required to be considered compliant, and it depends on the facts. Establishing which years are genuinely required is often the first piece of good news in a case.
- Best fit when
- One or more years were never filed, or the IRS filed for you and the balance looks too high.
- What it requires
- Income records, which can often be reconstructed from wage and income transcripts, plus return preparation for the required years.
- Trade-off
- Filing may reveal additional balances. It also frequently reduces an inflated substitute-return assessment.
Audit representation, reconsideration and appeals
DisputeAn IRS examination can be a correspondence request for documentation or a broader review of a return. Representation means an authorized professional handles the correspondence and interviews within the scope you agree. If an assessment has already been made and you disagree with it, audit reconsideration or an appeal may be available.
What you provide, how it is organized and what you do not volunteer all shape the result. Appeal rights generally exist but they are tied to specific deadlines printed on the notice, and those dates run from the date on the letter rather than the day you opened it.
- Best fit when
- You have received an examination letter, or you were assessed after an audit you did not take part in.
- What it requires
- The notice, the return at issue, supporting records, and a Form 2848 authorization.
- Trade-off
- Deadlines are firm. Once an appeal window closes, the route narrows to reconsideration or payment and refund claims.
Innocent Spouse Relief
Joint liabilityInnocent Spouse Relief can remove your liability for tax arising from a spouse's or former spouse's items on a joint return. Three forms exist: traditional innocent spouse relief, separation of liability, and equitable relief. Which one fits depends on what you knew, whether you benefited, and when the return was filed.
These cases turn on facts that are personal and often difficult to document — what you were told, what you had access to, and what a reasonable person would have known. Time limits apply to each form of relief, and they differ, so the sequencing matters as much as the argument.
- Best fit when
- You are being held liable for tax connected to a spouse or former spouse's income, deductions or credits.
- What it requires
- The joint returns at issue, evidence about knowledge and benefit, and attention to the applicable time limit.
- Trade-off
- The other spouse is notified and has a right to participate. Relief may be partial rather than total.
IRS notice response
First stepIRS notices are not interchangeable. Some are informational, some open a response window, and a few start a clock on rights that do not come back once it closes. The letter or notice number printed in the corner identifies exactly which one you have and what, if anything, it requires you to do.
Keep the envelope and the letter, and note the date printed on it. Do not send payment or sign anything in response until you understand what the notice asserts. If a deadline is close, it changes the order of everything else in your case.
- Best fit when
- Something has arrived from the IRS or a state agency and you are not sure how serious it is.
- What it requires
- The notice itself, including the number in the corner and the date on the letter.
- Trade-off
- None. Identifying a notice costs nothing and frequently changes what should happen first.
Payroll tax and the Trust Fund Recovery Penalty
BusinessUnpaid payroll taxes are treated more seriously than other business debt because part of the money was withheld from employees and is held in trust. The IRS can assess the Trust Fund Recovery Penalty personally against owners, officers, bookkeepers or anyone it determines was responsible for collecting or paying the tax and acted willfully.
That assessment moves liability from the company to a person, and forming an LLC or corporation does not prevent it. Of every category on this page, this is the one where waiting causes the most damage, because the exposure grows and can outlive the business itself.
- Best fit when
- Employment tax deposits are behind, or you have received a letter proposing a trust fund assessment or an interview.
- What it requires
- Payroll records, banking authority and signature history, and a clear account of who actually controlled payment decisions.
- Trade-off
- Business and personal exposure usually have to be addressed together. Resolving one alone tends to leave the other behind.
State tax resolution
StateState tax agencies run their own programs on their own timelines, and those programs are not copies of the federal ones. Some states settle balances faster than the IRS. Others are considerably more aggressive about levies and licence holds. Sales tax and payroll tax at state level can also create personal liability for owners.
The first step is establishing which state or states have a claim and for which periods, then confirming who is permitted to represent you there. Federal authority to practise before the IRS and authority in a particular state's tax matters are two different things.
- Best fit when
- A state agency has assessed a balance, issued a levy, or raised nexus or sales-tax questions.
- What it requires
- The state notices, the periods involved, and confirmation of who will represent you in that jurisdiction.
- Trade-off
- Programs, timelines and representation rules vary by state, so federal experience does not transfer automatically.
Side by side
How the main federal options compare.
The three routes below account for most federal resolutions. The right one is decided by your verified numbers, not by preference.
| What it does | Who it tends to fit | What is required | Main trade-off | |
|---|---|---|---|---|
| Offer in Compromise | Settles the balance for less than the full amount. | Income and assets do not support full payment within the collection period. | Filing compliance, full financial disclosure, application fee and initial payment unless waived. | Long processing time and a compliance period after acceptance. |
| Installment agreement | Structures the balance into monthly payments. | There is ability to pay over time and the priority is stopping escalation. | Filing compliance. Disclosure depends on the balance and plan type. | Interest continues, so the total paid can exceed the original balance. |
| Currently Not Collectible | Suspends active collection during documented hardship. | Paying anything would prevent meeting basic living expenses. | Documented income and expenses, and filing compliance. | The debt remains, interest continues, and the status is reviewable. |
These descriptions are general and educational. Program rules change, and eligibility is determined by the taxing authority based on your specific facts. Nothing on this page is a determination that you qualify for any option. Authoritative program information is published at IRS.gov and by each state's taxing authority.
Questions about these options
Short answers, before you call anyone.
Which tax resolution option is best?
There is no single best option, and any firm that names one before seeing your transcripts is describing its own sales process. The right route is determined by four things: what you actually owe by year, whether your returns are filed, what the IRS can collect from your income and assets, and how much time remains on the collection period. Those facts point to one or two realistic options and rule the rest out.
Can the IRS really settle a tax debt for less?
Yes, through an Offer in Compromise — but not on request and not as a negotiation. The IRS applies a formula based on your realizable asset equity and future income against allowable living expenses. If that figure is lower than the balance, a settlement is possible. If it is higher, no amount of advocacy changes the arithmetic, and a firm promising pennies on the dollar without running it is selling a submission rather than a result.
Do I have to file old returns before resolving a balance?
In most cases, yes. Filing compliance is a prerequisite for installment agreements and offers. That does not always mean every year you have ever missed — IRS administrative policy addresses how many prior years are typically required, and it depends on the facts. Establishing which years are genuinely needed is part of the initial review.
Can a garnishment or levy be stopped quickly?
Sometimes, and timing decides it. Common grounds for release include documented hardship, establishing an approved arrangement, showing the levy was issued without required procedure, or showing the funds are exempt. A bank levy is the most time-sensitive, because the bank holds the funds for a limited period before remitting them.
Will any of this hurt my credit?
The major consumer credit bureaus no longer include tax liens on consumer credit reports. That does not make a lien harmless: it is a public record, lenders and title companies find it during underwriting, and it can block a refinance or a sale. Entering an installment agreement or an offer does not itself create a credit entry.
Does contacting Delta Tax Group stop collection?
No. A phone call or a form submission has no legal effect on your account. Collection is affected by specific actions taken with the taxing authority — filing an authorization, requesting a hold while a resolution is evaluated, submitting a request that suspends collection while pending, or obtaining a release. We would rather you understand that clearly than assume you are protected when you are not.
How long does tax resolution take?
It varies widely. A levy release can move in days or weeks. An installment agreement is often relatively quick. An Offer in Compromise is typically measured in months and can run beyond a year depending on IRS processing, requests for further information, and whether an appeal follows. Filing several years of back returns adds time at the front.
Do I need a tax attorney, a CPA or an enrolled agent?
All three have unlimited rights to represent taxpayers before the IRS. An enrolled agent is credentialed federally by the IRS and specialises in tax. A CPA is licensed by a state board with a broader accounting background. An attorney is licensed by a state bar and is the right choice where legal advice, privilege or litigation is involved. Other preparers have only limited representation rights.
These answers are general information, not tax or legal advice for your situation, and program rules change. Primary sources: IRS.gov and your state taxing authority. Please do your own research to verify the accuracy of content on our website.
Not sure which of these fits your situation?
That is the normal place to start. Tell us what has happened so far and we will verify the record, then say plainly which of the options above your own numbers support — and which they do not.
Request a confidential consultation Call (747) 666-1561
Confidential. No guaranteed outcome — eligibility for any resolution program depends on the facts of your case and is determined by the taxing authority.